The purpose of QRQC (Quick Response Quality Control) method is primarily prevent defective products from reaching the customer.
QRQC is a complex task, and it is should always be applied by the team.
- Process Manager
- Participants in the process
- Quality Control Department
- Technologists
Unlike other solution methods problems, QRQC (Quick Response Quality Control) solves the problem at the place of its occurrence. Because that’s where can detect actual causes, real data and immediately respond to the problem.
QRQC (Quick Response Quality Control) is:
1.Mentality, Based on 3 realities: real place, real details, real data.
2.Structure includes all plant employees to ensure quick response and hands-on training
3.Application problem-solving tools to ensure logical thinking.
What QRQC gives:
- Quick solving current problems in the area where the problem arises.
- Most the degree of involvement and response on the part of everyone.
- Valid changes in the company’s activities.
6 key QRQC (Quick Response Quality Control) points:
The Real Place: Investigate Problems on the Production Site to Identify Actual Causes (No Brainstorming in Meeting Rooms Outside the Production Site)
Real Details: Analyze low-quality parts and compare them to quality parts.
Real data: Use the data collected to analyze the problem (charts with previous details about poor-quality parts, parts and process evaluation indicators…)
Immediate response: stopping when a defect is detected and immediately introducing deterrent actions (andon).
Logical thinking: use a logical approach (problem solving tools …). Ban opinions.
Hands-on training: the guide is fully involve in the application of the QRQC approach: gives recommendations.
Congratulates the teams … and ensures the application and effectiveness of QRQC.