Management innovation was proposed by the famous economist Schumpeter. He proposed innovation as the essence of shifting resources from old, obsolete industries to new and productive industries, or the essence of economics, including the application of new production methods, the development of new products and markets, new needs, and the realisation of new forms of industrial organisation.
One problem worth noting is that knowledge innovation or technological innovation is inseparable from management innovation, and vigorously promotes management innovation, including quality management innovation.
Learn from everyone’s strengths and become a family of their own.
However, we should note that the development of economic globalisation has made the world-wide enterprise management undergoing another fabulous change, and the same is true of quality management.
Experts and enterprises with different social systems and cultural backgrounds are looking for new quality management models or methods, and it is difficult to form a new quality management model or method similar to TQC in a brief period of time.
In this period of management change, we should still adhere to the principle of “taking ourselves as the mainstay, learning from everyone’s strengths, integrating and refining, and becoming a family of our own”, strengthen scientific research and promote management innovation on the basis of tracking, learning and drawing on the world’s advanced quality management methods and means, and form quality management models and methods with Chinese characteristics and enterprise characteristics according to the actual situation of our country and the characteristics of enterprises.
The market and site remain open.
The production and work sites in enterprises should be “opened” to the market as soon as possible, and the on-site and the market should always be kept unimpeded; this is a major issue that Chinese enterprises need to solve from the perspective of management innovation under the conditions of market economy, especially after the end of the transition period after WTO accession.
Nowadays, the production and operation of enterprises must be market-oriented, and the entire process from planning, development, production to marketing and service must closely focus on market changes and user needs.
- Enterprises with strong competitiveness at home and abroad have implemented open management, such as increasing investment in information technology, establishing a computer-integrated manufacturing system (CIMS), capturing, and feeding back market demand information in a timely manner through the information network, and improving the agility and accuracy of business decision-making.
- The application of business process reengineering (BPR) method makes the traditional tree division of labor of enterprises shift to a new network mode, shift from the traditional pyramid organizational structure to the flat team organizational structure, gradually reduce the vertical management level, expand the information channel, and accelerate the information transmission.
At the same time, the various information from the market, and user needs are use as the most effective teaching materials for regular quality training for all employees. So that all production and operation activities within the enterprise are always market and user-oriented. The products and services of the enterprise meet the needs of users to the greatest extent.
Build a learning team organization.
According to the data, the return on investment of American companies proves that profits are no longer superimpose on the scale and quantity of production. But on constantly finding out the connection between user needs. And how to meet needs. Most of the value provide by successful companies comes from the various services required to solve problems. IT including professional research, engineering and design, strategic consulting, and management consulting.
It can be seen that an important task of business management is to acquire the ability to use, create, and accumulate high-quality knowledge. To this end, our enterprises must vigorously promote management innovation, gradually establish several learning and intelligent team organizations in the enterprise, give them the power and freedom to improve quality and innovation, and give corresponding rewards for their creative achievements.
At the same time, enterprises should make full use of external resources, on the one hand, strengthen cooperation with scientific research institutions, and accelerate the transformation of new technologies into commodities; On the other hand, it will cooperate with suppliers or other technically related enterprises to accelerate the development and application of quality management methods with the help of specialized technical services and consulting organizations.
The above-mentioned cooperation methods have become quite common in developed countries, but the foundation is still to grasp the cultivation of talents through management innovation within the enterprise.
Do an excellent job of quality planning.
All business operators recognize the importance of new product research and development to enterprises, but some new products put on the market often do not achieve the expected business results, and most of the reasons are errors in quality planning (product decision-making).
Who are the users of this new product? What are their expectations for the new product? Do we understand the (potential) needs of users before developing new products?
Whether we can answer such questions very clearly becomes the main content of quality management in the research and development process.
Understanding the needs of users does not seem to be a difficult problem to solve, but there are several important points:
- First, the needs of users are often put forward in the language of users, and enterprises need to be transformed into technical characteristics, and the gap between the two is often easy to occur.
- The second is to further use scientific methods (such as QFD) to arrange and analyze the importance of users’ needs, so as to adopt technology and reduce costs as much as possible.
- The third is whether it is possible to find and grasp the user’s own is not very clear, that is. It can exceed the user’s expect demand. So that the user’s potential demand can be realise. Which is crucial for the current situation of oversupply in the market, and the creation of the market and consumption.
Culture is the soul of management.
Many successful companies in the world have a common experience, that is, after long-term efforts, carefully cultivate an excellent and individualized corporate management culture.
This culture organically combines the technical system, management system, social psychological system, goal, and value system of the enterprise to form the core capabilities of the enterprise in specific operations, and as the carrier of the core capabilities of the enterprise, it is people. Therefore, only people, especially talents, are the most valuable resources for enterprise development.
The culture of excellent enterprises is often shape from the quality culture. That is, in the process of quality management. It is necessary to continuously improve the “things” relating to quality, and pay more attention. To the continuous improvement of people closely relates to quality.
Modern scientific management opposes the mere regard of human beings as mere production factors. That create value, just like capital and tools. It is also not consider that people are “economic people”. Which are tools that need to be manage by means of monetary, and material incentives or strict control methods. But as “cultural people” and “social people”, that is, through continuous training.
The quality of each employee is improve;
By cultivating corporate culture, creating harmonious interpersonal relationships, and establishing goals and values in line with the development of the enterprise. We can give full play to the initiative, enthusiasm and creativity of employees.